Measuring and dating happiness truro ns dating
It keeps a constant pulse on the state of your relationship with your customers and provides you with the information needed to do better. It’s even worse if your agents aren’t empowered to resolve the situation.
However – you have to work a little to win them over.
When she’s not arguing about customer service, she’s usually outdoors rock climbing or snowboarding.
Follow her on Twitter @sarahleeyoga to keep up with her adventures.
(Think about how much you’ve spent on first dates in your lifetime!
)Listening to what customers want means that you won’t be constantly at odds with your clients.
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Just like arguments in a relationship are emotionally draining, having grumpy customers constantly writing into a support team leads to burnout and a much unhappier work environment.